Privacy Policy
This Privacy Policy explains how Trevox Lantra collects, uses, discloses, and safeguards information when you visit our website or interact with our services. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [insert date]
1. Who We Are
Trevox Lantra ("we", "us", "our") provides AI-assisted data analysis and decision-support tools related to cryptoasset markets. This policy applies to all visitors, users, and others who access our website or related services (collectively, the "Services").
References to "you" or "your" mean any individual who uses or interacts with our Services.
2. Scope of This Policy
This policy covers information collected through our website, lead forms, email communications, and any associated digital touchpoints. It does not cover third-party websites or services that may be linked from our Services, which maintain their own privacy practices.
3. Information We Collect
We may collect the following categories of information, depending on how you interact with us:
3.1 Information You Provide Directly
- Contact details such as name, email address, and phone number submitted through forms.
- Account or profile information if you register for access to any portal or dashboard.
- Correspondence content when you contact us with questions or support requests.
- Any other information you choose to submit voluntarily.
3.2 Information Collected Automatically
- Device and browser information, including IP address, operating system, and browser type.
- Usage data such as pages visited, time spent, referral source, and interaction patterns.
- Cookies and similar tracking technologies, described further in Section 7.
3.3 Information From Third Parties
- Information from analytics providers, advertising partners, or publicly available sources, where applicable.
- Verification or fraud-prevention data from third-party service providers, if used.
4. How We Use Information
We use collected information for the following purposes:
| Purpose | Description |
|---|---|
| Service delivery | To provide, operate, and maintain our Services and respond to enquiries. |
| Communication | To send requested information, updates, or respond to submitted forms. |
| Improvement | To analyse usage trends and improve website functionality and content. |
| Security | To detect, prevent, and address fraud, abuse, or technical issues. |
| Legal compliance | To comply with applicable legal obligations and enforce our terms. |
5. Legal Bases for Processing
Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our Services, balanced against your rights and interests.
6. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers who perform functions on our behalf, such as hosting, analytics, or email delivery.
- Professional advisers, including legal and compliance consultants, where necessary.
- Regulatory or governmental authorities, where required by law or to protect our rights.
- A successor entity in the event of a merger, acquisition, or sale of assets.
7. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, and similar technologies to operate our website and understand how it is used.
You can control cookies through your browser settings. Disabling certain cookies may limit functionality of the Services. Where required by applicable law, we will seek your consent before setting non-essential cookies.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting obligations, after which it is securely deleted or anonymised.
9. Data Security
We implement reasonable technical and organisational measures designed to protect information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Where information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements, such as standard contractual clauses or equivalent mechanisms, where required.
11. Your Rights
Depending on your jurisdiction, you may have rights including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information, subject to legal exceptions.
- The right to object to or restrict certain processing activities.
- The right to data portability, where technically feasible.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to a request.
12. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
13. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.
15. Contact Us
Questions about this policy? If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page. This document is a general template and should be reviewed against your specific operations and applicable law before use.